MackSMS
Terms of Service
Effective Date: Jan 01, 2025
Welcome to MackSMS. These Terms of Service ("Terms") govern your use of the MackSMS bulk messaging and WhatsApp Cloud services. By accessing or using our services, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old or have reached the age of majority in your jurisdiction to use MackSMS. By using our services, you represent that you meet this requirement.
2. Services
MackSMS offers bulk messaging services including SMS and WhatsApp Cloud API integrations for commercial communication, marketing, and notifications. Usage of services must comply with applicable laws and platform policies (including Meta’s WhatsApp Business Terms).
3. Account Registration
You are required to create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account.
4. User Responsibilities
- Do not send unsolicited or spam messages.
- Ensure all messages are compliant with applicable communication and data protection laws.
- Respect recipient consent and opt-out requests.
5. Prohibited Use
Use of MackSMS for the transmission of fraudulent, abusive, unlawful, or harmful messages is strictly prohibited and may result in immediate suspension or termination of your account.
6. Fees and Payment
Fees for services are billed based on the selected subscription or pay-per-use rates. All fees are non-refundable unless stated otherwise.
7. Limitation of Liability
MackSMS is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including message delivery delays, failures, or content issues.
8. Termination
We may suspend or terminate your access to services if you violate these Terms or use the service in a way that may cause legal liability to MackSMS or interfere with its functionality.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website. Continued use of the service indicates acceptance of the updated Terms.
Privacy Policy
Effective Date: Jan 01, 2025
At MackSMS, we respect your privacy and are committed to protecting personal data. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
- Personal Information: name, email, phone number, and billing details.
- Message Data: content, metadata, timestamps, and recipient information.
- Usage Data: IP address, browser type, device identifiers, and usage logs.
2. How We Use Your Information
- To provide and manage our messaging services.
- To communicate with you about service updates, promotions, and support.
- To improve our services through analytics and usage patterns.
3. Data Sharing
We do not sell your personal information. We may share data with third-party providers strictly for the purpose of service delivery (e.g., hosting, SMS gateways) under confidentiality agreements.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your data as long as necessary for business or legal purposes, or as required by regulatory obligations.
6. Your Rights
You may request to access, correct, or delete your personal data by contacting our support. We will comply with all applicable data protection laws.
7. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on our platform. Continued use signifies acceptance of the updated policy.